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                Customer Support

                Quickly Access the Resources You Need to Get the Most Out of Our Solutions

                Taegis™ Platform

                The Taegis Platform is the foundation for Secureworks® cloud-native cybersecurity offerings: Taegis XDR, Taegis ManagedXDR, and Taegis VDR. Customers on the Taegis Platform who need assistance have multiple ways to access our support team.

                Security Operations Centers (SOCs)

                Secureworks' Managed Security Solutions are delivered from five resilient SOCs, with each location staffed and providing fully functional operations 24/7. State-of-the-art communication technologies and tools enable seamless collaboration between our certified team of Security Analysts, Senior Intrusion Analysts, and Counter Threat Unit™ researchers.

                CTP Portal Support
                US: 1-877-838-7960
                International: +1 (404) 235-1044

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